Privacy Policy
Precision Crane Services (“we”, “our”, or “us”) (www.precisioncranesvic.com) respects your privacy and is committed to protecting the personal information you provide when using our website or engaging our services. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information including:
● Your name
● Business name
● Phone number
● Email address
● Business or site address
● Details relating to your enquiry or service request
● Information you provide through our website contact form
● Any other information you choose to provide when contacting us
How We Collect Information
We collect personal information when you:
● Complete a contact form on our website
● Request a quote
● Call or email us
● Book an inspection, repair or maintenance service
● Communicate with us regarding our services
We may also automatically collect limited technical information such as your IP address, browser type and website usage through cookies and analytics tools. This information will never be used to send you spam emails; it is only used to manage our website, analyse trends, and make general improvements.
Why We Collect Your Information
We collect your information to:
● Respond to enquiries
● Prepare quotations
● Schedule inspections and maintenance
● Provide crane servicing and lifting equipment inspections
● Process invoices and payments
● Improve our website and customer service
● Meet our legal and regulatory obligations
● Contact you regarding your enquiry or ongoing services
Disclosure of Information
Information gathered, including but not limited to email addresses, will not be sold, rented, or leased to third parties. We may disclose your information where necessary to:
● Employees and authorised contractors
● Professional advisers including accountants and legal advisers
● Government authorities where required by law
All third parties are expected to keep your information confidential.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. While we use commercially reasonable security measures, no method of transmitting information over the internet is completely secure.
Cookies
Cookies are small files stored on your device that help us understand how visitors use our website. They may collect information such as browser type, device information, and website. Precision Crane Services may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can disable cookies through your web browser settings, although some website features may not function correctly.
Access and Correction
You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate. Please contact us at admin@precisioncranesvic.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
By continuing to use the Precision Crane Services website, you acknowledge and accept this privacy policy.